Terms & Conditions
© Donegal Atlantic STaysBookings
- By making a booking at Donegal Atlantic Stays, the person making the reservation confirms that they are aged 18 or over and agrees to these Terms & Conditions on behalf of all members of their party.
- A minimum stay of 2 nights applies. Same-day bookings are not permitted.
- Bookings can be made up to 1 day before the check-in date, subject to availability.
- The maximum occupancy of each apartment must not be exceeded.
Payment
- A 20% deposit is required to secure your booking and is payable at the time of booking.
- The remaining 80% balance is due on arrival.
- All prices are displayed in euro (€).
Cancellation Policy
- The 20% deposit is refundable when a booking is cancelled at least 21 days before the scheduled check-in date.
- Where a booking is cancelled less than 21 days before check-in, the deposit is non-refundable.
- Any refund due will be processed using the original payment method, where applicable.
Check-in & Check-out
- Check-in is from 4:00 pm.
- Check-out is by 11:00 am.
- Donegal Atlantic Stays operates a self check-in system. Your key will be provided in a secure lockbox, and the lockbox code will be sent to you separately in advance of your arrival.
- Late check-out may be available by prior request and is subject to availability.
Check-out Requirements
- Before leaving the property, guests are asked to:
- Lock all doors and windows.
- Turn off heating, appliances and lights.
- Return the key to the designated lockbox.
- Load the dishwasher.
- Strip used beds.
- Dispose of rubbish in the designated bins.
- The bins are located to the left-hand side of the apartments, behind the house.
House Rules
- Guests are asked to respect the property, neighbouring properties and the local community throughout their stay.
- No smoking is permitted inside either apartment.
- Cigarette butts must be disposed of safely and appropriately.
- No unauthorised parties, events or large gatherings are permitted.
- Noise must be kept to a respectful level, particularly after 10:00 pm on the balcony or patio areas.
- Pets are welcome at Donegal Atlantic Stays. Guests are responsible for ensuring that pets are appropriately supervised and do not cause damage or nuisance during their stay.
- The person making the booking must be 18 years of age or older.
Safety
- Guests are responsible for taking appropriate care of themselves and all members of their party, particularly children.
- Please note the following safety information:
- The entrance steps at the rear of the property may become slippery when wet. Please take extra care when using these steps.
- The Top Floor Apartment has a balcony. Children must be supervised by a responsible adult at all times when using or accessing the balcony.
- The apartments have hot tubs. Children must be supervised by a responsible adult and guests should follow all hot tub safety instructions.
- Climbing on the balcony glass is strictly prohibited.
- Guests should familiarise themselves with the property and take reasonable precautions to prevent accidents.
- By completing a booking, guests acknowledge that they have read and understood the above safety information.
Property & Appliance Safety
- For your safety and the protection of the property:
- All windows and doors must be locked when leaving the apartment.
- The oven and hob must be switched off when not in use.
- Irons must be switched off when not in use.
- Heating, lights and other appliances should be switched off when leaving the property, where appropriate.
- Guests should report any damage, breakages or other issues to the host as soon as possible.
Damage & Problems
- Guests should take reasonable care of the accommodation and its contents.
- Any damage, breakages or maintenance issues should be reported to the host as soon as possible.
Agreement
- By completing a booking, the guest confirms that they have read and agree to these Terms & Conditions and agree to ensure that all members of their party comply with the applicable house rules and safety requirements.
- Donegal Atlantic Stays reserves the right to address serious or repeated breaches of these rules appropriately.
