Terms & Conditions

© Donegal Atlantic STays

Bookings

  • By making a booking at Donegal Atlantic Stays, the person making the reservation confirms that they are aged 18 or over and agrees to these Terms & Conditions on behalf of all members of their party.
  • A minimum stay of 2 nights applies. Same-day bookings are not permitted.
  • Bookings can be made up to 1 day before the check-in date, subject to availability.
  • The maximum occupancy of each apartment must not be exceeded.

Payment

  • A 20% deposit is required to secure your booking and is payable at the time of booking.
  • The remaining 80% balance is due on arrival.
  • All prices are displayed in euro (€).

Cancellation Policy

  • The 20% deposit is refundable when a booking is cancelled at least 21 days before the scheduled check-in date.
  • Where a booking is cancelled less than 21 days before check-in, the deposit is non-refundable.
  • Any refund due will be processed using the original payment method, where applicable.

Check-in & Check-out

  • Check-in is from 4:00 pm.
  • Check-out is by 11:00 am.
  • Donegal Atlantic Stays operates a self check-in system. Your key will be provided in a secure lockbox, and the lockbox code will be sent to you separately in advance of your arrival.
  • Late check-out may be available by prior request and is subject to availability.

Check-out Requirements

  • Before leaving the property, guests are asked to:
  • Lock all doors and windows.
  • Turn off heating, appliances and lights.
  • Return the key to the designated lockbox.
  • Load the dishwasher.
  • Strip used beds.
  • Dispose of rubbish in the designated bins.
  • The bins are located to the left-hand side of the apartments, behind the house.

House Rules

  • Guests are asked to respect the property, neighbouring properties and the local community throughout their stay.
  • No smoking is permitted inside either apartment.
  • Cigarette butts must be disposed of safely and appropriately.
  • No unauthorised parties, events or large gatherings are permitted.
  • Noise must be kept to a respectful level, particularly after 10:00 pm on the balcony or patio areas.
  • Pets are welcome at Donegal Atlantic Stays. Guests are responsible for ensuring that pets are appropriately supervised and do not cause damage or nuisance during their stay.
  • The person making the booking must be 18 years of age or older.

Safety

  • Guests are responsible for taking appropriate care of themselves and all members of their party, particularly children.
  • Please note the following safety information:
  • The entrance steps at the rear of the property may become slippery when wet. Please take extra care when using these steps.
  • The Top Floor Apartment has a balcony. Children must be supervised by a responsible adult at all times when using or accessing the balcony.
  • The apartments have hot tubs. Children must be supervised by a responsible adult and guests should follow all hot tub safety instructions.
  • Climbing on the balcony glass is strictly prohibited.
  • Guests should familiarise themselves with the property and take reasonable precautions to prevent accidents.
  • By completing a booking, guests acknowledge that they have read and understood the above safety information.

Property & Appliance Safety

  • For your safety and the protection of the property:
  • All windows and doors must be locked when leaving the apartment.
  • The oven and hob must be switched off when not in use.
  • Irons must be switched off when not in use.
  • Heating, lights and other appliances should be switched off when leaving the property, where appropriate.
  • Guests should report any damage, breakages or other issues to the host as soon as possible.

Damage & Problems

  • Guests should take reasonable care of the accommodation and its contents.
  • Any damage, breakages or maintenance issues should be reported to the host as soon as possible.

Agreement

  • By completing a booking, the guest confirms that they have read and agree to these Terms & Conditions and agree to ensure that all members of their party comply with the applicable house rules and safety requirements.
  • Donegal Atlantic Stays reserves the right to address serious or repeated breaches of these rules appropriately.